Privacy Policy
Introduction:
Spirits
of the Creek Ltd respects user privacy on our web site and this privacy
statement is designed to provide information about the privacy and data
collection practices for sites owned and operated by Spirits of the Creek (the
“Sites”).
If
you have questions or concerns regarding the Sites’ Privacy statement, you may
contact us by email, spiritsofthecreek@shaw.ca
or by postal mail to, Spirits of the Creek Ltd, Box 1192, Coleman, AB T0K0M0.
Identifying
Informati
on:
In
general, you can visit the Site without telling us who you are or providing any
information about yourself. In some areas of the Site, we ask you to provide
information that will enable us to support our relationship with you, such as to
process an order, provide services or follow up with you. Spirits of the Creek
asks for identifying information when you:
- Register
on our site.
- Place
an order.
- Tell
us about a suggestion or give us feedback.
- Request
technical support and files or customer service.
- Register
to receive mailings or e-mail notification about product availability.
In
these cases, Spirits of the Creek will ask for your name, address, postal or zip
code, e-mail address, phone number or other appropriate information needed to
provide you with these services. In all cases, it will be clear to you that you
are submitting this type of information.
What
Spirits of the Creek Will Do Wit
h Your Information:
If
you choose to give us personal information for any of the reasons above, this
information is retained by Spirits of the Creek and is used by Spirits of the
Creek only to support your customer relationship with us. For example, we may
send you a mailed announcement of product upgrades, special offers and other new
products and services. Except for third parties acting on behalf of Spirits of
the Creek to provide some services as outlined in the next section, Spirits of
the Creek will not disclose your personal information to third parties without
your consent unless required to by law enforcement officials. Spirits of the
Creek may also enhance or merge your information with data from other Spirit of
the Creek sources or third party sources for the purposes of marketing products
or services to you.
What Others May Do With Your Information:
Spirits
of the Creek does not share, rent or sell any personally identifying information
provided through the Site to any outside organization for use in its marketing
or solicitations. At certain times Spirits of the Creek may use third party
agents or contractors who will have access to your personal information while
providing services such as database management services but only in accordance
with this stated privacy policy. Spirits of the Creek also requires certain
safeguards in place by any vendors with access to personal data collected by us
and to only use the data to carry out the services for Spirits of the Creek.
Opting Out:
Spirits
of the Creek provides two easy means for you to tell us you do not wish to
continue to receive e-mails. You will be able to respond to any email newsletter
you receive from Spirits of the Creek by replying to the “unsubscribe”
information included in each newsletter. You can also advise us by postal letter
to the address in the introduction.
The On-Line Store:
The
online store is provided to allow you to purchase Spirit of the Creek product
online. A telephone number is requested so that we can quickly resolve questions
relative to an order, such as to clarify a customers order or to notify a
customer of a backorder status.
If
at any time you would like to make a purchase but do not want to provide your
credit card information online, you may contact Spirits of the Creek by
telephone at 403-562-7711 to make alternate arrangements.
Third Party Links:
The
Site does provide links to other sites. Other Internet sites and services have
their own privacy and data collection practices. Please note that once you click
on one of these sites, you leave the Spirits of the Creek Site and we have no
further control or responsibilities.
